Refund Policy

Thanks for shopping at susenjiofficial.
If you are not entirely satisfied with your purchase, we're here to help.

You have [3] calendar days and send us a proof of defect to return an item from the date you received it. We will arrange to send a replacement product to you within 3-7days and collect the defective back.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.